Often times when problems arise, our first thought is to unplug everything and bring it to a local shop. Unfortunately, problems are often related to equipment or cables in the home, meaning a frustrating back-and-forth with the shop about continuing problems.
With our on-site support, we’ll come to your location within Pinellas County and work with you to properly identify the problem and come up with the best solution! We support Mac and PC, Wi-Fi issues, smart devices, and more!
On-site support is an hourly service, and is often more than enough time to address multiple issues!
Many issues such as malware cleanups and driver issues can be addressed through a simple remote connection. Making use of Teamviewer, a secure connection is used to work with you to identify the symptoms, allowing me to find the proper solution to the problem.
Our remote support is hourly, and availability for a remote session is very flexible most days of the week. In many cases, we can assist remotely even if you’re traveling and out of town!
As with cars, air conditioners, appliances, and all other forms of technology, the best way to keep a device running well for a long time is to perform proper maintenance, and computers are no different. Updates help keep things safe and secure, malware scans help keep your PC clean, and basic maintenance can also help provide early detection of hardware problems.
Our maintenance plans are charged quarterly per device.